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Ponteland

TileMaster Bio

TileMaster are a network of floor care specialists who are specially trained in floor care and restoration for every type of hard floor. We work with commercial business customers, homeowners and public service providers throughout the UK.

Tile & Hard Floor Cleaning

  • Tile & Grout Cleaning

    When tile flooring is installed professionally and the grout is well installed it looks great and is tough enough to last for years. However, eventually tiled surfaces can start to look worn and the grouting will collect dirt and lose colour.

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  • Karndean Cleaning & Sealing

    If you are looking for a low maintenance alternative to stone, tile, and other types of hard floor then Karndean or Amtico could be for you. Even though both of these floors are hard-wearing they occasionally need a professional service to ensure that marks and scratches don’t build up and cause damage.

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  • Altro Floor Deep Clean

    Altro safety flooring is frequently used in places like hospitals due to its non-slip properties. To prevent the floor from losing its essential slip protection and shine, it need to be maintained professionally.

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  • LVT Stripping & Resealing

    LVT flooring is popular since it is durable, has many different finishes and is good quality. This type of floor is commonly used for commercial premises but also looks great in homes.

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  • Vinyl Floor Cleaning

    Vinyl flooring is one of the top choices for homes with children and pets, or for businesses. Vinyl floors are hardwearing, cost-effective, comfortable and quiet to walk on.

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  • Safety Floors Clean and Seal

    Safety floors are slip-resistant, which makes this type of floor the ideal choice in different types of hospital buildings and institutions. Over time these floors will start to look tired and the slip-resistance will weaken, which makes frequent professional servicing essential.

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Stone Restoration

  • Marble Polishing & Sealing

    Marble floors in Newcastle are smart, durable and each floor has a unique look. These are just some of the reasons why marble floors are in demand all over the world.

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  • Limestone Sealing & Polishing

    Limestone is a popular choice of flooring due to its smart finish and because it can endure high footfall. Limestone needs to be professionally sealed and maintained to make sure it stays durable and to avoid damage.

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  • Travertine Renovation

    Travertine is a great choice for flooring. It looks amazing when it’s well cared for. However, it does need professional maintenance to avoid damage from everyday wear & tear.

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  • Slate Strip and Reseal

    Slate is a fine-grained, hardwearing metamorphic rock, It is often used in domestic and commercial interiors and exteriors. Slate is very hardy, however, it can crack or scratch quite easily versus other floor types.

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  • Sandstone Strip and Reseal

    Sandstone is a popular choice for flooring outdoors and in because of its natural look. It is very strong too, so it is often used for high-traffic areas.

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  • Victorian Quarry Stripping & Reseal

    Victorian tiles and quarry tiles are unique and highly desirable. If you have this type of floor in your home or business it must be maintained regularly.

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  • Terracotta Restoration & Sealing

    Terracotta tiles are durable and can give any room a warm, rustic look. Over time terracotta can lose its shine and look dull. This is often because of dirt and dust which is gradually ground into the surface under foot.

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Ponteland

Sandy Lane, Newcastle upon Tyne

Contact Information

0191 649 8824

tm291@tilemaster.co.uk

Send Us a Message

Wood Floor Restoration

Click below to view our Wood Floor Restoration website.

Wood Floor Restoration

Check out our recent projects

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Trained Experts

Our teams practice the safest, most effective and efficient techniques.

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Fully Insured

 Our teams are insured in the rare case there are any issues.

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5 Star Service

TileMaster are rated 5 stars nationwide by our happy customers.

Our happy clients include:

WE PROMISE TO YOU

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Minimum Disruption

Added Value Service

Fully Trained Team

Friendly Service

We move furniture

Your local hard floor cleaning & restoration experts.

Contact us today for a free quote.

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TileMaster
TileMaster
5.0
Based on 86 reviews
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Howard Morgan
Howard Morgan
09:25 06 Sep 21
We are very pleased with our new floor following the sanding and varnish treatment. Paul Gailsworthy did a fantastic job, was always pleasant and communicative and kept us up to date at every stage of the process. Highly recommended service.
Tom Wright
Tom Wright
15:05 26 Jul 21
Great group of lads! They are always there when you call with a complex problem or a simple question. A special mention goes to Lee at TileMaster who is an verifiable encyclopedia on stone and what are the best products to use on any stone type to achieve the best results. I'd thoroughly recommend TileMaster and the team lead by Alex.
Christian Bennison
Christian Bennison
17:10 22 Jul 21
Lee provided me with invaluable advice when I was struggling to remove some epoxy grout residue from a porcelain patio. He came out with the products I needed and spent an hour on site showing me how to get it all cleaned off. Highly recommend the Tilemaster products and lee who works there
Gary Webber
Gary Webber
15:57 22 Jul 21
The guys at Tilemaster have always given great advice, alongside offering a range of products that work efficiently and are cost effective.Brilliant service and speedy delivery. A go to company for advice and products, highly recommended
Richard Preston
Richard Preston
15:32 22 Jul 21
I use TileMaster for all my hard floor cleaning chemicals, cleaners, waxes and sealants. Backed by Lee's never ending advise and help it is a fantastic company to deal with. Well done TileMaster and Lee too, keep up the great work👏
James Turnbull
James Turnbull
14:47 22 Jul 21
Alex, Martin and the superstar Lee are the most friendly team of experts you will ever come across. There knowledge and advise is second to none. 1000% recommend them to anyone wanting hard floor cleaning advice and supplies.
Ollie Wright
Ollie Wright
14:19 22 Jul 21
Great bunch and unbelievably good product.The team are always so helpful when it comes to different scenarios or first time scenarios. They also run brilliant training days where you can understand how their products and equipment is best used.Would 100% recommend and will continue to use them myself
Paul Zielinski
Paul Zielinski
13:30 12 Jul 21
I was told to use 17 inch Dimond milling pads to remove some sealer from my . Black limestone from the technical department at tile master. so I did use them and they didn’t work after a few hours they wore down at a cost of £40.00 each pad total waste of money .I complained and sent photos but no one reply and my patio doesn’t look any better . I think that the product are substandard and inferior quality . So stay well clear as they are no help at all what so everRegardsPaul Zielinski
Steve Morrisey
Steve Morrisey
06:28 10 Jun 21
Not sure how long the stone floors in my house have been down before I lived there, but something tells me quite some time. Tilemaster spent 3 days doing their stuff and the whole downstairs is transformed!. It's like living in a new house. Recommended.
James Kelman
James Kelman
17:57 30 May 21
Coming upto 2 years since doing the 2 day course and I can highly recommend it for anyone looking to do hard floor cleaning as an add on to their business or changing their career.I'm glad I chose tilemaster as not only the products and equipment are great but the after sales and support is brilliant, Alex, Martin and Lee is always on the end of the phone to help with any queries.Excellent company and always quick delivery of products.
Ben Wood
Ben Wood
20:48 26 May 21
The best customer service I have ever experienced from any company ever. The best team in the industry, fantastic machines and products. I can't recommend them highly enough. Thank you for all your help and support.
Central Steam Cleaning
Central Steam Cleaning
16:34 27 Feb 21
Can I just say a big thankyou to the guys at Tilemaster for the fantastic training course I attended recently. Highly educational and informative with plenty of laughs in between. The course has given me the confidence and knowledge to add another service to my business.Cheers again guys ????
Mark Bentall
Mark Bentall
20:31 22 Feb 21
After years of living with a very dull, cracked and altogether disappointing marble tiled kitchen floor I turned to TileMaster for help. I first purchased the tile repair resin and the result was great, it was easy to apply and very forgiving with a "have a go" amateur.Riding high with confidence and now with a first success under my belt I bit the bullet and purchased a Conan HD rotary machine with a set of hybrid pads and sealer to polish the floor; maybe excessive to some but given £100's already spend on paying others and ending with miserable results I wanted to try for myself.I was told the result would not be as good as new and when I first saw the hybrid pads I didn't think I would have much of a floor left but I followed the online instructions and got down to some serious polishing. The TileMaster team were right, the result was not as good as new, it was better! It's an incredible finish, like glass, very few scratches remain, I cannot believe it. After trying for years to get such as finish I can only say thank you for your clear advice and great products.Thank you so much.Mark.
Paul Coster
Paul Coster
09:53 29 Jan 21
Bought tile and stone repair resin filler for use on cracks in our limestone floor. Product is as described does a great job & gives an excellent finish.Really pleased with the speedy delivery and customer service from TileMaster defiantly recommend to anyone needing their service.
lee dark
lee dark
18:39 16 Nov 20
fantastic advice,products do as they say,great finish,really good staff.products are a snip compared to sandblasting etc.cheers
Brendan Howarth
Brendan Howarth
13:53 14 Nov 20
I called Tilemaster to enquire about cleaning our old York Stone floor, the floor was black as it ad never been sealed and was the original floor in a public house. As I was sceptical about the results they came and did a test patch for free and after 2 days of cleaning and sealing the floor we are amazed how clean it is. highly recommended
Sarah
Sarah
14:07 02 Nov 20
Tile Master did a great job of restoring and polishing our large marble floor which now looks much better. Thank you!
claire hives
claire hives
12:27 21 Oct 20
From start to finish, Tilemaster was superb, From Lee in the office to the guys who carried out the work, they couldn't do enough. Great job, great guys. Thank you Tilemaster!
Julia Meacock
Julia Meacock
11:56 21 Mar 20
I cannot recommend TileMaster highly enough. From start to finish, I was met with friendly, professional people. Work was carried out on time to such a high standard. We now have a beautiful, paraquet floor which had been carpeted for 70 years! You would not believe the state it was in. Thank you TileMaster.
Norman Hauserman
Norman Hauserman
14:54 16 Mar 20
Tilemaster did what it said on the can.Date and time of work was as agreed.Communication was excellent.The technician was 1st class.All completed expertly.
Mark Plumb
Mark Plumb
19:15 18 Feb 20
I've done a couple of courses with the guys at tilemaster and I found them to be very helpful, informative and professional.I've used there products for a while now and found them to be very high quality and reasonably priced. They are also available for advice on the best products for the job.Highly recommended
Gemma Wynne
Gemma Wynne
18:51 14 Feb 20
Jamie & Jamie worked wonders on our kitchen floor which now looks like new. All staff are professional and knowledgeable. I wouldn’t hesitate to use TileMaster again or to recommend them. Fantastic customer service from start to finish.
Joanna Hudson
Joanna Hudson
09:33 07 Feb 20
Most professional, careful work; a resounding success from initial consultation to the end.So impressed with the care taken to restore wooden floors in bedroom and landing to their original character and beauty. Delighted with the prompt and courteous service and the care taken around my home in general.Cannot recommend and praise this most knowledgeable team, use of first class products and their pride in their work enough.Thank you sincerely.
Kerry McCandlish
Kerry McCandlish
09:28 04 Jan 20
I found TileMaster via a Google search.I had uncovered an old Victorian tiled kitchen floor prior to installing a new kitchen and I wanted to restore/conserve it.I contacted Lee McCarthy at TileMaster to ask about types of cleaners and brushes.Lee gave great advice freely and I opted for two types of tile stripper to try; Tile & Stone Stripper which is solvent based and the TM Stripper which is water based. These are both great products, although I preferred the water-based stripper. I found it easier to use as it gave me longer to work into the tile surface while using the 4″ Winnex HD Hand Brush attached to my angle grinder. Yet again, I received great advice from Lee when it came to choosing a sealer and I used Colour Enhancing Sealer – Solvent Based.The sealer is excellent and has done a great job. My only word of caution is to ensure that the tiles are fully dry before using. I had a some tiles had efflorescence on them after I failed to dry them completely before applying the sealer. All in all, very good products and an excellent customer support service. Thank you Lee
Nadia Kelly
Nadia Kelly
15:05 20 Nov 19
Excellent, knowledgeable service. Tilemaster have restored my wet room floor brilliantly.
Neil Armstrong
Neil Armstrong
14:36 20 Nov 19
I was recommended to TileMaster through a third party and got in touch with them. I found them to be ultra professional in every way. They attended the property in order to give me a quote on the project within 24 hours and delivered the quote to me the same day. They are all genuinely very easy to deal with, polite and are a friendly team of people to undertake your project for you. Their communication was excellent and the quality of their workmanship was of an exceptionally high standard. I am very happy to give them a high recommendation and will use them on any future projects without hesitation.
Chris Swanson
Chris Swanson
11:49 17 Oct 19
Trained with Tilemaster on all their available courses, because they're the best. Simple as that. I challenge you to find a better group of guys to deal with, it's impossible.
Pete Johnson
Pete Johnson
14:52 20 Sep 19
Just come back from a 2 days training on the Tile Master course for Tile, Stone, Cleaning and Refinishing and boy I learnt so much. Both Alex, Martin and Lee provided excellent training both from a theory and practical perspective. Great laugh, lovely lunches and even a night out for a curry and a few beers. The support they offer and the passion they have for this business is second to none. Well worth every penny.
Mike Ison
Mike Ison
22:04 08 Apr 19
Superb service from Alex, Martin and the team at Tilemaster. Extremely knowledgeable in the Hard Floor Cleaning industry and always offers great advice and products when Ive rang them over the past few years. Many thanks
Whitegate Cleaning Services Cleaning
Whitegate Cleaning Services Cleaning
10:45 22 Aug 18
Great company to deal with very knowledgeable on all types of floors, we highly recommend
Jon Chrimes
Jon Chrimes
19:21 03 Feb 18
Top customer service combined with great products. Deal with The Tile Master Stockport with confidence.
Carmarthenshire Cleaning
Carmarthenshire Cleaning
21:17 01 Mar 17
These guys have changed stone & tile cleaning in such a good way, coming from a cleaning and restoration background we were able to make the move into hard floors with such confidence.The training they provide is second to none with in depth knowledge and superior customer service topped off with fantastic products I could not recommend them more.Weather you are looking to make the move into tile and stone cleaning and restoration or looking to get your floors cleaned you won't go far wrong with these guys.Keep up the great work.
Neil Bevan
Neil Bevan
21:06 01 Mar 17
The people, products and results are all award winning.. always there to answer any queries I may have with regards to hard floor cleaning. When you use these guys you get 1st class service all the time. They are passionate and they care.
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