Restoration business opportunity

Established in 2013 TileMaster is a commercial and domestic restoration business, from our head office in Stockport we have multiple franchises across the UK and are one of the most successful brands in our sector.

Join the team

Our franchisees join us from a wide variety of backgrounds

From a career in law enforcement to consultants and retail executives…. the professional experience of our franchisees is diverse, however, they all have one thing in common – they decided to trust our expert training and support team to guide them.

Our franchise owners have different reasons for wanting to own and operate a TileMaster & WoodMaster franchise. Many reach a point where their ambition to do something for themselves, take back control or build a long term successful business drives them to the next step in their journey.

Our model provides equipment, systems and procedures to allow you to build a scalable business within your local area. Benefit from our extensive training, well-established brand, tried and tested methods and expert procedures. Grow a regular income stream that can build month after month.

TileMaster & WoodMaster

Franchise opportunities ready to go:



Wales

Franchise ready to go.



Midlands

Franchise ready to go.



York

Franchise ready to go.



Cornwall

Franchise ready to go.



Exeter

Franchise ready to go.

Contact us about setting up in one of these areas

What are the benefits of being a franchisee?

Outstanding 21st century brand with clear USP’s

A domestic and commercial market to sell to

Great earning potential and the ability to run multiple vans

Be part of a national network

Industry-leading training and support

A man in a van opportunity or management role

Technicians can work full time or part-time to supplement their income

Earning potentials of over £1,500 per week

The UK’1 No.1 tile, stone and wood restoration franchise

An in-demand brand: Cleaning & restoration services are in demand in our busy society

Business Awards include; Venturefest finalist 2019

Experienced leadership team

Our franchise owners are enjoying high earnings

Our franchise support team is growing, our client base is growing and our franchisees are growing!

Get in touch today

These are just a few of the many reasons to choose a TileMaster & WoodMaster Franchise

For more reasons to choose us why not have a chat with our friendly team today?

Get in touch

TileMaster

Franchise positions available…

Wales
Midlands
Bath
Cornwall
Exeter

WoodMaster

Franchise positions available…

Wales
Midlands
Bath
Cornwall
Exeter

Training

Upcoming training opportunities

Whats included?

Dedicated postcode area for you to market, both domestic and commercial
Professional equipment that will let you do all the work
Extensive training
Access to video and information on our e-learning portal

Equipment and product starter pack
Pack Includes everything to start and operate your new business
Marketing pack, shirts, jacket, trousers. Van logo
Advertising pack, business cards, leaflets and all bespoke materials
Day to day and continuing ongoing support

Ready to join the team?

Enquire today

This is the privacy notice of Tile Master In this document, “we”, “our”, or “us” refers to Tile Master. We are company number 08778855 registered in the UK. Our registered office is at Unit 11/12 Shepley Lane Ind Est, Shepley Lane, Marple, Stockport, SK6 7JW.

Introduction

This privacy notice aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you.

We are committed to protecting your privacy and the confidentiality of your personal information. Our policy is not just an exercise in complying with the law, but a continuation of our respect for you and your personal information.

We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.

Our policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR).

The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at http://www.knowyourprivacyrights.org

Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

Data Protection Officer

We have appointed a data protection officer (DPO) who is responsible for ensuring that our policy is followed. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact our DPO, Martin Shelley at info@tilemaster.co.uk.

Data we process

We may collect, use, store and transfer different kinds of personal data about you. We have collated these into groups as follows:

Your identity includes information such as first name, last name, title, date of birth, and other identifiers that you may have provided at some time.

Your contact information includes information such as billing address, delivery address, email address, telephone numbers and any other information you have given to us for the purpose of communication or meeting.

Your financial data includes information such as your bank account and payment card details.

Transaction data includes details about payments or communications to and from you and information about products and services you have purchased from us.

Technical data includes you internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

Your profile includes information such as your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.

Marketing data includes your preferences in receiving marketing from us; communication preferences; responses and actions in relation to your use of our services.

We may aggregate anonymous data such as statistical or demographic data for any purpose. Anonymous data is data that does not identify you as an individual. Aggregated data may be derived from your personal data but is not considered personal information in law because it does not reveal your identity.

For example, we may aggregate profile data to assess interest in a product or service.

However, if we combine or connect aggregated data with your personal information so that it can identify you in any way, we treat the combined data as personal information and it will beused in accordance with this privacy notice.

Special personal information

Special personal information is data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation,political opinions, trade union membership, information about your health and genetic and biometric data.

It also includes information about criminal convictions and offences.

We do not collect any special personal information about you.

We may collect special personal information about you if there is a lawful basis on which to do so.

If you do not provide personal information we need

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform that contract. In that case, we may have to stop providing a service to you. If so, we will notify you of this at the time.

The bases on which we process information about you

The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.

If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.

If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

Information we process because we have a contractual obligation with you

When you create an account on our website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.

In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.

We may use it in order to:

verify your identity for security purposes
sell products to you
provide you with our services
provide you with suggestions and advice on products, services and how to obtain the most from using our website

We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.

We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

Information we process with your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including job opportunities and our products and services, you provide your consent to us to process information that may be personal information.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies.

If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.

We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.

You may withdraw your consent at any time by instructing us at info@tilemaster.co.uk. However, if you do so, you may not be able to use our website or our services further.

Information we process for the purposes of legitimate interests

We may process information on the basis there is a legitimate interest, either to you or to us, of doing so.

Where we process your information on this basis, we do after having given careful consideration to:

whether the same objective could be achieved through other means
whether processing (or not processing) might cause you harm
whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so

For example, we may process your data on this basis for the purposes of:

record-keeping for the proper and necessary administration of our business
responding to unsolicited communication from you to which we believe you would expect a response
protecting and asserting the legal rights of any party
insuring against or obtaining professional advice that is required to manage business risk
protecting your interests where we believe we have a duty to do so

Information we process because we have a legal obligation

Sometimes, we must process your information in order to comply with a statutory obligation.

For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

This may include your personal information.

Specific uses of information you provide to us

Information provided on the understanding that it will be shared with a third party

Our website allows you to post information with a view to that information being read, copied, downloaded, or used by other people.

Examples include:

posting a message our forum
tagging an image
clicking on an icon next to another visitor’s message to convey your agreement, disagreement or thanks

In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it.

We do not specifically use this information except to allow it to be displayed or shared.

We do store it, and we reserve a right to use it in the future in any way we decide.

Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time.

Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion we may agree to your request to delete personal information that you have posted. You can make a request by contacting us at info@tilemaster.co.uk.

Complaints regarding content on our website

Our website is a publishing medium. Anyone may register and then publish information about himself, herself or some other person.

We do not moderate or control what is posted.

We attempt to moderate user generated content, but we are not always able to do so as soon as that content is published.

If you complain about any of the content on our website, we shall investigate your complaint.

If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate.

Free speech is a fundamental right, so we have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content that offends you.

If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.

Information relating to your method of payment

First option:

We store information about your debit or credit card or other means of payment when you first provide it to us.

We store this payment information in order to make repeat purchasing of goods and services easier next time you visit our website.

We take the following measures to protect your payment information:

We keep your payment information encrypted on our servers.
We do not keep all your payment information so as:

to prevent the possibility of our duplicating a transaction without a new instruction from you;
to prevent any other third party from carrying out a transaction without your consent

Access to your payment information is restricted to authorised staff only.
If we ask you questions about your payment information, we only show partial detail, so that you can identify the means of payment to which we refer.

We automatically delete your payment information when a credit or debit card expires.

Second option:

Payment information is never taken by us or transferred to us either through our website or otherwise. Our employees and contractors never have access to it.

At the point of payment, you are transferred to a secure page on the website of WorldPay / SagePay / PayPal / MoneyBookers / Stripe or some other reputable payment service provider. That page may be branded to look like a page on our website, but it is not controlled by us.

Information about your direct debit

When you agree to set up a direct debit arrangement, the information you give to us is passed to our own bank for processing according to our instructions. We do not keep a copy.

We keep this information only for the duration of the direct debit arrangement.

We are registered under the direct debit guarantee scheme. This provides for the customer’s bank to refund disputed payments without question, pending further investigation. Direct debits can only be set up for payments to beneficiaries that are approved originators of direct debits. In order to be approved, these beneficiaries are subjected to careful vetting procedures. Once approved, they are required to give indemnity guarantees through their banks.

Job application and employment

If you send us information in connection with a job application, we may keep it for up to three years in case we decide to contact you at a later date.

If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for six years before destroying or deleting it.

Communicating with us

When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.

We record your request and our reply in order to increase the efficiency of our business.

We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.

Complaining

When we receive a complaint, we record all the information you have given to us.

We use that information to resolve your complaint.

If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.

We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

Affiliate and business partner information

This is information given to us by you in your capacity as an affiliate of us or as a business partner.

It allows us to recognise visitors that you have referred to us, and to credit to you commission due for such referrals. It also includes information that allows us to transfer commission to you.

The information is not used for any other purpose.

We undertake to preserve the confidentiality of the information and of the terms of our relationship.

We expect any affiliate or partner to agree to reciprocate this policy.

Use of information we collect through automated systems when you visit our website

Cookies

Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.

Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.

Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.

Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.

When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.

If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.

We use cookies in the following ways:

to track how you use our website
to record whether you have seen specific messages we display on our website
to keep you signed in our site
to record your answers to surveys and questionnaires on our site while you complete them
to record the conversation thread during a live chat with our support team

Personal identifiers from your browsing activity

Requests by your web browser to our servers for web pages and other content on our website are recorded.

We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.

We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.

If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.

Our use of re-marketing

Re-marketing involves placing a cookie on your computer when you browse our website in order to be able to serve to you an advert for our products or services when you visit some other website.

We may use a third party to provide us with re-marketing services from time to time. If so, then if you have consented to our use of cookies, you may see advertisements for our products and services on other websites.

Disclosure and sharing of your information

Information we obtain from third parties

Although we do not disclose your personal information to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal information from third parties whose services we use.

No such information is personally identifiable to you.

Third party advertising on our website

Third parties may advertise on our website. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects information about you when their advertisement is displayed on our website.

They may also use other technology such as cookies or JavaScript to personalise the content of, and to measure the performance of their adverts.

We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.

Credit reference

To assist in combating fraud, we share information with credit reference agencies, so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.

Data may be processed outside the European Union

Our websites are hosted in the UK.

We may also use outsourced services in countries outside the European Union from time to time in other aspects of our business.

Accordingly data obtained within the UK or any other country could be processed outside the European Union.

For example, some of the software our website uses may have been developed in the United States of America or in Australia.

We use the following safeguards with respect to data transferred outside the European Union:

the processor is within the same corporate group as our business or organisation and abides by the same binding corporate rules regarding data processing.
the data protection clauses in our contracts with data processors include transfer clauses written by or approved by a supervisory authority in the European Union specifically that in the country of England.
we comply with a code of conduct approved by a supervisory authority in the European Union, specifically that in the country of England.
we are certified under an approved certification mechanism as provided for in the Act.
both our organisation and the processor are public authorities between whom there is either a legally binding agreement or administrative arrangements approved by a supervisory authority in the European Union relating to protection of your information.

Control over your own information

Your duty to inform us of changes

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes.

Access to your personal information

At any time you may review or update personally identifiable information that we hold about you, by signing in to your account on our website.

To obtain a copy of any information that is not provided on our website you should contact us to make that request.

After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.

Removal of your information

If you wish us to remove personally identifiable information from our website, you should contact us to make your request.

This may limit the service we can provide to you.

Verification of your information

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

Other matters

Use of site by children

We do not sell products or provide services for purchase by children, nor do we market to children.

If you are under 18, you may use our website only with consent from a parent or guardian

We collect data about all users of and visitors to these areas regardless of age, and we anticipate that some of those users and visitors will be children.

Such child users and visitors will inevitably visit other parts of the site and will be subject to whatever on-site marketing they find, wherever they visit.

Encryption of data sent between us

We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.

Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.

How you can complain

If you are not happy with our privacy policy or if you have any complaint then you should tell us.

If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.

If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office (ICO). This can be done at https://ico.org.uk/make-a-complaint/. We would, however, appreciate the opportunity to talk to you about your concern before you approach the ICO.

Retention period for personal data

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

to provide you with the services you have requested;
to comply with other law, including for the period demanded by our tax authorities;
to support a claim or defence in court.

Compliance with the law

Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you.

However, ultimately it is your choice as to whether you wish to use our website.

Review of this privacy policy

We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.

If you have any question regarding our privacy policy, please contact us.

Information Sharing

We never share your information with third parties unless done so in the course of our business with you with your permission, unless required in order for us to carry our contractual obligation to you as our client, or unless required to do so by order of the law. We do not share, trade, sell or rent your personal information.

External Links

From time to time, this website or the content of e-mails that we may send to you may include links to web sites or other resources operated by third parties. We cannot accept any liability or take any responsibility for either the content of linked sites, or for the operation of linked sites. We recommend that visitors check the privacy policy for any website they visit before providing their personal information on-line.

Ownership Changes

Should all or substantially all of the assets of Tile Master Global Limited be acquired by a third party we may transfer personal and commercial data we hold to that third party.

Cookies

Our website uses some unobtrusive cookies to gather some information about your visit. We do not gather personal information. When you visit our website your IP Address will be visible to us, although we don’t use this for any purpose other than to establish geographic information about our visitors.

How to unsubscribe from our mailing list

You can unsubscribe from our mailing list at any time by emailing sales@tilemaster.co.uk

Consent to process personal data according to our privacy policy*

5.0

Based on 86 reviews

review us on

Howard Morgan

09:25 06 Sep 21

We are very pleased with our new floor following the sanding and varnish treatment. Paul Gailsworthy did a fantastic job, was always pleasant and communicative and kept us up to date at every stage of the process. Highly recommended service.

Tom Wright

15:05 26 Jul 21

Great group of lads! They are always there when you call with a complex problem or a simple question. A special mention goes to Lee at TileMaster who is an verifiable encyclopedia on stone and what are the best products to use on any stone type to achieve the best results. I'd thoroughly recommend TileMaster and the team lead by Alex.

Christian Bennison

17:10 22 Jul 21

Lee provided me with invaluable advice when I was struggling to remove some epoxy grout residue from a porcelain patio. He came out with the products I needed and spent an hour on site showing me how to get it all cleaned off. Highly recommend the Tilemaster products and lee who works there

Gary Webber

15:57 22 Jul 21

The guys at Tilemaster have always given great advice, alongside offering a range of products that work efficiently and are cost effective.Brilliant service and speedy delivery. A go to company for advice and products, highly recommended

Richard Preston

15:32 22 Jul 21

I use TileMaster for all my hard floor cleaning chemicals, cleaners, waxes and sealants. Backed by Lee's never ending advise and help it is a fantastic company to deal with. Well done TileMaster and Lee too, keep up the great work👏

James Turnbull

14:47 22 Jul 21

Alex, Martin and the superstar Lee are the most friendly team of experts you will ever come across. There knowledge and advise is second to none. 1000% recommend them to anyone wanting hard floor cleaning advice and supplies.

Ollie Wright

14:19 22 Jul 21

Great bunch and unbelievably good product.The team are always so helpful when it comes to different scenarios or first time scenarios. They also run brilliant training days where you can understand how their products and equipment is best used.Would 100% recommend and will continue to use them myself

Paul Zielinski

13:30 12 Jul 21

I was told to use 17 inch Dimond milling pads to remove some sealer from my . Black limestone from the technical department at tile master. so I did use them and they didn’t work after a few hours they wore down at a cost of £40.00 each pad total waste of money .I complained and sent photos but no one reply and my patio doesn’t look any better . I think that the product are substandard and inferior quality . So stay well clear as they are no help at all what so everRegardsPaul Zielinski

Steve Morrisey

06:28 10 Jun 21

Not sure how long the stone floors in my house have been down before I lived there, but something tells me quite some time. Tilemaster spent 3 days doing their stuff and the whole downstairs is transformed!. It's like living in a new house. Recommended.

James Kelman

17:57 30 May 21

Coming upto 2 years since doing the 2 day course and I can highly recommend it for anyone looking to do hard floor cleaning as an add on to their business or changing their career.I'm glad I chose tilemaster as not only the products and equipment are great but the after sales and support is brilliant, Alex, Martin and Lee is always on the end of the phone to help with any queries.Excellent company and always quick delivery of products.

Ben Wood

20:48 26 May 21

The best customer service I have ever experienced from any company ever. The best team in the industry, fantastic machines and products. I can't recommend them highly enough. Thank you for all your help and support.

Central Steam Cleaning

16:34 27 Feb 21

Can I just say a big thankyou to the guys at Tilemaster for the fantastic training course I attended recently. Highly educational and informative with plenty of laughs in between. The course has given me the confidence and knowledge to add another service to my business.Cheers again guys ????

Mark Bentall

20:31 22 Feb 21

After years of living with a very dull, cracked and altogether disappointing marble tiled kitchen floor I turned to TileMaster for help. I first purchased the tile repair resin and the result was great, it was easy to apply and very forgiving with a "have a go" amateur.Riding high with confidence and now with a first success under my belt I bit the bullet and purchased a Conan HD rotary machine with a set of hybrid pads and sealer to polish the floor; maybe excessive to some but given £100's already spend on paying others and ending with miserable results I wanted to try for myself.I was told the result would not be as good as new and when I first saw the hybrid pads I didn't think I would have much of a floor left but I followed the online instructions and got down to some serious polishing. The TileMaster team were right, the result was not as good as new, it was better! It's an incredible finish, like glass, very few scratches remain, I cannot believe it. After trying for years to get such as finish I can only say thank you for your clear advice and great products.Thank you so much.Mark.

Paul Coster

09:53 29 Jan 21

Bought tile and stone repair resin filler for use on cracks in our limestone floor. Product is as described does a great job & gives an excellent finish.Really pleased with the speedy delivery and customer service from TileMaster defiantly recommend to anyone needing their service.

lee dark

18:39 16 Nov 20

fantastic advice,products do as they say,great finish,really good staff.products are a snip compared to sandblasting etc.cheers

Brendan Howarth

13:53 14 Nov 20

I called Tilemaster to enquire about cleaning our old York Stone floor, the floor was black as it ad never been sealed and was the original floor in a public house. As I was sceptical about the results they came and did a test patch for free and after 2 days of cleaning and sealing the floor we are amazed how clean it is. highly recommended

Sarah

14:07 02 Nov 20

Tile Master did a great job of restoring and polishing our large marble floor which now looks much better. Thank you!

claire hives

12:27 21 Oct 20

From start to finish, Tilemaster was superb, From Lee in the office to the guys who carried out the work, they couldn't do enough. Great job, great guys. Thank you Tilemaster!

Julia Meacock

11:56 21 Mar 20

I cannot recommend TileMaster highly enough. From start to finish, I was met with friendly, professional people. Work was carried out on time to such a high standard. We now have a beautiful, paraquet floor which had been carpeted for 70 years! You would not believe the state it was in. Thank you TileMaster.

Norman Hauserman

14:54 16 Mar 20

Tilemaster did what it said on the can.Date and time of work was as agreed.Communication was excellent.The technician was 1st class.All completed expertly.

Mark Plumb

19:15 18 Feb 20

I've done a couple of courses with the guys at tilemaster and I found them to be very helpful, informative and professional.I've used there products for a while now and found them to be very high quality and reasonably priced. They are also available for advice on the best products for the job.Highly recommended

Gemma Wynne

18:51 14 Feb 20

Jamie & Jamie worked wonders on our kitchen floor which now looks like new. All staff are professional and knowledgeable. I wouldn’t hesitate to use TileMaster again or to recommend them. Fantastic customer service from start to finish.

Joanna Hudson

09:33 07 Feb 20

Most professional, careful work; a resounding success from initial consultation to the end.So impressed with the care taken to restore wooden floors in bedroom and landing to their original character and beauty. Delighted with the prompt and courteous service and the care taken around my home in general.Cannot recommend and praise this most knowledgeable team, use of first class products and their pride in their work enough.Thank you sincerely.

Kerry McCandlish

09:28 04 Jan 20

I found TileMaster via a Google search.I had uncovered an old Victorian tiled kitchen floor prior to installing a new kitchen and I wanted to restore/conserve it.I contacted Lee McCarthy at TileMaster to ask about types of cleaners and brushes.Lee gave great advice freely and I opted for two types of tile stripper to try; Tile & Stone Stripper which is solvent based and the TM Stripper which is water based. These are both great products, although I preferred the water-based stripper. I found it easier to use as it gave me longer to work into the tile surface while using the 4″ Winnex HD Hand Brush attached to my angle grinder. Yet again, I received great advice from Lee when it came to choosing a sealer and I used Colour Enhancing Sealer – Solvent Based.The sealer is excellent and has done a great job. My only word of caution is to ensure that the tiles are fully dry before using. I had a some tiles had efflorescence on them after I failed to dry them completely before applying the sealer. All in all, very good products and an excellent customer support service. Thank you Lee

Nadia Kelly

15:05 20 Nov 19

Excellent, knowledgeable service. Tilemaster have restored my wet room floor brilliantly.

Neil Armstrong

14:36 20 Nov 19

I was recommended to TileMaster through a third party and got in touch with them. I found them to be ultra professional in every way. They attended the property in order to give me a quote on the project within 24 hours and delivered the quote to me the same day. They are all genuinely very easy to deal with, polite and are a friendly team of people to undertake your project for you. Their communication was excellent and the quality of their workmanship was of an exceptionally high standard. I am very happy to give them a high recommendation and will use them on any future projects without hesitation.

Chris Swanson

11:49 17 Oct 19

Trained with Tilemaster on all their available courses, because they're the best. Simple as that. I challenge you to find a better group of guys to deal with, it's impossible.

Pete Johnson

14:52 20 Sep 19

Just come back from a 2 days training on the Tile Master course for Tile, Stone, Cleaning and Refinishing and boy I learnt so much. Both Alex, Martin and Lee provided excellent training both from a theory and practical perspective. Great laugh, lovely lunches and even a night out for a curry and a few beers. The support they offer and the passion they have for this business is second to none. Well worth every penny.

Mike Ison

22:04 08 Apr 19

Superb service from Alex, Martin and the team at Tilemaster. Extremely knowledgeable in the Hard Floor Cleaning industry and always offers great advice and products when Ive rang them over the past few years. Many thanks

Whitegate Cleaning Services Cleaning

10:45 22 Aug 18

Great company to deal with very knowledgeable on all types of floors, we highly recommend

Jon Chrimes

19:21 03 Feb 18

Top customer service combined with great products. Deal with The Tile Master Stockport with confidence.

Carmarthenshire Cleaning

21:17 01 Mar 17

These guys have changed stone & tile cleaning in such a good way, coming from a cleaning and restoration background we were able to make the move into hard floors with such confidence.The training they provide is second to none with in depth knowledge and superior customer service topped off with fantastic products I could not recommend them more.Weather you are looking to make the move into tile and stone cleaning and restoration or looking to get your floors cleaned you won't go far wrong with these guys.Keep up the great work.

Neil Bevan

21:06 01 Mar 17

The people, products and results are all award winning.. always there to answer any queries I may have with regards to hard floor cleaning. When you use these guys you get 1st class service all the time. They are passionate and they care.

More reviews

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